College of Medicine Dean's Office
Technology in Medical Education (TIME) / Educational Resources
We can answer questions and help you resolve problems with websites on Webcampus, applications that we develop and support, as well as 3rd party applications we support for the medical school curriculum. In addition we deal with classroom and lab technology, videoconferencing and presentation technology that faculty use to teach. We can also point you in the right direction if you have a problem we cannot resolve or if you are unsure who to contact.

Our office is located on the 7th floor of the Health Sciences Building on main campus; 60 N 36th St, Philadelphia, PA 19104. At the West Reading campus, the Educational Resources office is located on the 2nd floor right next to the main lobby in room 213. We request you contact us to schedule an appointment to either Zoom remotely to help you or to schedule an appointment in person. Your first option should be to send an email with a detailed secription of your problem to time@drexel.edu.

Drexel University Information Technology
Drexel University IT manages the network, servers, email, your accounts and more. While IT does not repair computers, this office can resolve simple problems and help with wireless access at Drexel among other things.

Drexel University IT is available to help if you are having problems with email, domain or DrexelOne accounts or wireless access. All password issues for your student email should be directed to Drexel IT. Phone and web support are available.

Phone Help
Accounts Help Desk and General Computer Support: 215-895-2020
(Password resets or problems logging into password protected resources)

Web/E-mail Help
For a complete list of help support contacts, please see http://drexel.edu/it/help/support/